We are reaching out to inform you of an important security enhancement coming to iDoc Market.
On December 16, 2025, iDoc Market will transition to the Tyler Identity Community (TID-C) authentication system for all user logins.
This move will provide a more secure, modern, and streamlined login experience across Tyler Technologies applications.
🔒 Why This Change Matters
TID-C offers:
- Enhanced modern security
- A unified single sign-on experience across Tyler applications
- Simplified password and identity management
This upgrade ensures your organization continues to access iDoc Market safely and without interruption.
🗓️ What You Need to Do Before December 16, 2025
- Confirm Your Existing iDoc Market Email
Please verify that the email address currently associated with your iDoc Market user profile is accurate.
This must match the email used to create—or already associated with—your Tyler Identity (TID-C) account.
- Create Your TID-C Account
All existing iDoc Market users must have a TID-C account before the cutover date.
Step-by-Step Instructions
Full setup instructions:
👉 https://tylerportico.com/access/getting-started/
Create Your TID-C Account Here:
👉 https://identity.tylerportico.com
✔ Use the same email address currently listed in your iDoc Market profile.
🔁 If You Already Have a TylerID Account
Some users may already have a Tyler Identity (TID-C) account because they use other Tyler applications.
If you already have a TylerID:
- Check the email associated with your existing TylerID account.
- Update your iDoc Market user email to match your TylerID email.
- This ensures your iDoc Market access correctly links to your existing identity profile.
- Once both systems have matching emails, you will be able to log into iDoc Market using your existing TylerID credentials starting December 16, 2025.
⚠️ If the emails do not match, your access may not transfer correctly, and you may be unable to log in after the cutover.
🚨 Avoid Service Interruptions
Users who do not have a matching and verified TID-C account by December 16, 2025 may lose access until their identity is updated.

